Are you a newcomer to Euskal Encounter?

Create your new user

Those with a user from Euskal 11,12,13 or 14 do not haveto sign in the system again.

For further information on the signing u procedure

• Sign up for Gipuzkoa Encounter and Euskal Encounter
• Procedure for reservation
• Procedure for giving tickets back

Ticket reservation step-by-step

1. Create a new user. Those who have an Euskal 11,12,13 or 14 user can use it for Euskal 15, so that they don't have to create a new one.
2. Gain access to system and register the user by filling the signing up data in the “preinscription” area which is inside “Reservations”.
3. In “Reservation state” the way in which the reservation is is shown. If the reservation system has started it will be possible to make it, being able to choose between a group reservation or an individual one.
4. As soon as you complete your reservation, you will receive an e-mail informing you how and where to do payment.
5. Once your payment is received and confirmed, you will be able to choose your place. If you are part of a group, first the froup administrator selects the places for the whole group.

Group reservation (preferred way)

1. First, each group member must fill in party preinscription form.
2. Someone (the group admin) creates a group and gives it's name and password to his/her friends.
3. Friends join the group using password given by group admin.
4. When reservation starts, group admin reserves place for the entire group. Nobody can join the group anymore.
5. Group admin does the payment for the ENTIRE group in a single bank transference.
6. Group admin receives confirmation-of-payment email.
7. Group admin chooses where in partyplace will seat the group.
8. Group members choose each one his own seat out of group's seats.

Individual reservation

Reserve a place for youself and do your payment. You'll receive a confirmation email and then will be able to choose a seat/place in the party. Just wait until reservation is open.

Using any of the above methods, you'll be able to select your seat in the partyplace only after we receive your payment and confirm your reservation. Group admins will choose seats for all the group and each group member will be able to select its place out of group's seats.

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Procedure to give your ticket back

It's important that those of you who finally won't be able to come to the party give your seat reservation back. If you do so we will be able to assign your seat to other people that wanted to come to the party but didn't get a seat on time.

Backgivings will be made taking the cancellation confirmation date into account.

• Until 28th June 30€.
• From 29th June to 12th July, 20€.
• Fom 13th to 19th July, an Euskal Encounter 15 t-shirt.

To start this process write to olatz@euskal.org with the word "DEVOLUCION" in the subject of the e-mail.

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Participate in Gipuzkoa Encounter and Euskal Encounter

It is necessary to register for both parties

• If you don’t have a user, fill in the due form and using the user and password you will be given, you will be able to gain access to the system.
• If you already have a user, you can gain access directly..
• Sign up for each of the parties, indicating wether you are coming to the other party (compulsory).
• In the entrance reservation time you will be allowed in the system again so that you can book for both. Then you will receive an e-mail with the information needed to do your payment.
• If you do your reservation for both parties the entrance fee will be 50,00 euro, which you will have to pay in due time.
• After confirmation of your payment, you will be able to gain accessto the system and choose your seat for both parties.
• If eventually you won’t be able to attend one or both of them backgiving will be made taking the cancellation confirmation date into account.

Cancellation for Gipuzkoa Encounter

Until12th Abril - 5€.

Cancellation for Euskal Encounter

Until 12th  July - 20€.

From 13th to 19th JulY - an Euskal Encounter 15 t-shirt.

If it is a group reservation

1. Within the preinscription period you will be able to create or join a group.
2. The group administrator will have to make reserbationsand the duepayment for the whole group.
3. Once the reservation is done, he will receive an e-mail with information to complete the payment as weel as its total amount. The resultingamount will depend on the situation of each member of the group considering what follows:

Gipuzkoa Encounter reservation

• 30,00€ per person attending only Gipuzkoa Encounter
• 50,00€ per person attending both parties. (as payment is done altogether)

Euskal Encounter reservation

• 40,00€ per person attending only  Euskal Encounter.
• 0,00€ per person attending both parties (as payment was donealtogether when paying forGipuzkoa Encounter).

After the payment confirmation the group administrator will receive an e-mail and will ghain access to the system (of the party in which he manages the group) so that he will be able to choose the seatsthey will have.

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